Qualification summary

The Level 2 Diploma in Working in Care Services (RQF) is designed to demonstrate your knowledge and ability in delivering high quality care services. It also covers the skills that you need for a successful career in providing a range of care services. This qualification is aimed at learners already in a variety of roles and job titles, including, but not restricted to:

• care workers
• community workers
• support workers
• outreach workers
• domiciliary care workers

This qualification covers essential mandatory areas such as:

• safeguarding
• communication skills
• person-centred approach
• duty of care

Optional units include, but are not restricted to:

• dementia awareness
• understanding mental health
• record-keeping
• the use of assistive technology

Once you have achieved this qualification you could progress to working in a wide range of settings in the adult social care sector.

This qualification does not require you to have any prior qualifications or levels of previous learning. There are no age limits attached to learners undertaking this qualification unless this is a legal requirement of the process or the environment. However, this qualification is not suitable for those looking to enter the care sector and who want to acquire the knowledge to be able to do so. For this purpose you could chose the Level 2 Diploma in Care (RQF).

It is supported nationwide by employers. For a list of the training providers and colleges who deliver this qualification in your area please contact our customer services team.

For contact details of the training providers and colleges that offer this qualification in your local area, please email our customer service team.

Related Documents:

VTCT (Skillsfirst) Level 2 Diploma in Working in Care Services (RQF) Handbook

Qualification structure

A minimum total of 37 credits must be achieved to gain the qualification as follows:

Group M – 22 credits

Group O – 15 credits

Guided Learning Hours (GLH) are 307

Total Qualification Time (TQT) is 370

Qualification number	Qualification reference
WCSD2	600/9307/9

Group M – mandatory units

RQF unit no	Skillsfirst unit no	Unit title	Credit value
J/601/2874	DEM201	Dementia awareness	2
A/601/8574	HSC024	Principles of safeguarding and protection in health and social care	3
L/602/2905	PWSC21	Principles of communication in adult social care settings	2
L/602/3035	PWSC22	Principles of personal development in adult social care settings	2
H/602/3039	PWSC23	Principles of diversity, equality and inclusion in adult social care settings	2
A/602/3113	PWSC25	Understand the role of the social care worker	1
J/602/3180	PWSC26	Understand person-centred approaches in adult social care settings	4
R/602/3179	PWSC27	Understand health and safety in social care settings	4
Y/602/3118	PWSC28	Understand how to handle information in social care settings	1
H/601/5474	SHC24	Introduction to duty of care in health, social care or children’s and your people’s settings	1

Group O – optional units

RQF unit no.	Skillsfirst unit no.	Unit title	Credit value
J/504/8599	DECON1	Principles of decontamination, cleaning and waste management in health care settings	5
H/601/2879	DEM202	The person centred approach to the care and support of individuals with dementia	2
T/601/9416	DEM205	Understand the factors that can influence communication and interaction with individuals who have dementia	2
A/601/2886	DEM207	Understand equality, diversity and inclusion in dementia care	2
J/504/2396	DEM314	Understand behaviour in the context of dementia	3
A/601/0197	ED02	Exploring equality and diversity	8
A/503/8085	ELC1	Understand how to work in the end of life care	3
H/505/1980	ELC2	Understanding the role of the care worker in time of death	3
K/601/5315	LD201	Understand the context of supporting individuals with learning disabilities	4
L/601/6442	LD202	Support person-centred thinking and planning	5
M/601/5316	LD210	Introductory awareness of Autistic Spectrum Conditions	2
K/601/2950	MHL202	Approaches to care and management in mental health	3
D/504/1707	MHL22948	Mental health and mental health issues	3
K/504/1709	MHL22956	Understanding change and support in relation to mental health	5
T/504/5519	MPD1	Understand how to provide support to manage pain and discomfort	2
J/601/2535	NUT1	Consider nutritional needs of a variety of individuals	4
L/601/6117	PDOP21	Understand physical disability	2
L/503/1013	PWB39	Valuing equality and diversity	2
Y/601/9571	SHM1	Understand medication and prescriptions	3
K/601/9574	SHM2	Supply, storage and disposal of medication	3
T/601/9576	SHM3	Understand the requirements for the safe administration of medication	4
F/601/9578	SHM4	Record-keeping and audit processes for medication administration and storage	3
K/601/2379	SML207	Understand solvents and volatile substance abuse	2
F/601/3442	SSMU21	Introductory awareness of sensory loss	2
Y/601/3446	SSOP21	Introductory awareness of models of disability	2
K/601/3449	SSOP22	Support effective communication with individuals with a sensory loss	3
A/601/4895	SSOP23	Contribute to the support of individuals with multiple conditions and/or disabilities	3
H/601/3451	SSOP24	Contribute to supporting individuals in the use of assistive technology	3
F/601/5160	SSOP25	Support individuals to negotiate environments	4
T/504/0482	UMH1	Understand mental health	4

To find out more, please contact our customer services team on 0121 270 5100 or email us.