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Skillsfirst Qualifications



Skillsfirst Level 4 Certificate in DHL Performance Coaching (RQF)

Qualification summary

This qualification has been designed for those learners who are in roles where they are required to coach members of their team and/or others within DHL. Although this qualification is seen as an 'add-on' to leadership, supervisory and management competence, it is a beneficial 'stand-alone' qualification in its own right

 

The knowledge and skills developed within this qualification will enable learners to gain an understanding of the roles and responsibilities of a performance coach and DHL performance coaching principles. They will then apply these skills, knowledge and understanding to demonstrate effective workplace performance coaching, as well as the effective use of motivational and developmental feedback.

 

Restricted use

This qualification is restrictive to DHL as it contains commercially sensitive information. Supporting documentation is restricted to DHL staff members on request.

 

Qualification structure

Learners must achieve all 3 modules from Group M.

 

Total Qualification Time (TQT) is 187 hours

Guided Learning Hours (GLH) are 93

Qualification number

Qualification reference

Registration start date

Qualification review date

CFSC4

 

603/2136/2 

 

01/08/2017

 

31/07/2023

 

Group M - Mandatory modules

RQF 
mod. no.

Skillsfirst 
mod. no.

Module title

GLH

A/616/0424

DHL19

Approaching successful performance coaching

31

F/616/0425

DHL20

Performance coaching successfully

24

J/616/0426

DHL21

Feeding back on a successful coaching session

38

To find out more about this qualification, contact our qualification project team on 

0121 270 5100 or email us

Qualifications

DHL Qualifications

Skillsfirst Level 2 Certificate in Introduction to DHL Working Practices (RQF)

Skillsfirst Level 3 Certificate in DHL Leadership Skills (RQF)

Skillsfirst Level 3 Diploma in DHL Supervisory Skills (RQF)

Skillsfirst Level 4 Certificate in DHL Performance Coaching (RQF)