0121 270 5100



Awarding Organisation

Skillsfirst Qualifications

Skillsfirst Level 2 Certificate in LGBT Inclusion in the Workplace (RQF)


Background to the development of the qualification

This qualification was developed in response to a request from a 'Just Being Me' community group in 2019. By working in partnership, we were able to shape the content of the qualification which aims to encourage inclusivity and positive interaction with people who identify as LGBT in the workplace.


More than 120 representatives from the LGBT community contributed to the development work, with group members identifying their own sexual orientation, and gender identity.


As a regulated Awarding Organisation, it is hoped is that we can help to raise the quality and consistency of training in this area.


In addition, we conducted extensive research in 2020 to explore the extent to which people who identify as LGBT feel supported in their place of work.


The research comprised of interviews with 350+ LGBT workers and 1000+ HR professionals. Headlines from the research included:



Following consultation with the 'Just Being Me' community group, we are confident that this qualification reflects their feedback and the findings from the research we conducted. It has been designed to make learners aware of LGBT history and culture and organisational policies and legislation affecting LGBT people in the workplace. It also explores the impact of language, stereotyping and assumptions and considers how learners can best contribute to maintaining a supportive workplace environment for LGBT people. This is an introductory qualification covering LGBT issues only.


The qualification could prove invaluable in terms of a learner's personal and career development and does not require any prior qualifications or learning.


Dr Neil Bentley-Gockmann OBE, Chief Executive for WorldSkills UK


"The National Society of Apprentices (NSOA) has estimated that many young people who identify as LGBT+ are not considering apprenticeships because they are worried about how their employers will react to them coming out.  The ability to celebrate who you are in the workplace is something that young people today expect, and it is something that we should all be working hard to achieve."


Andy Street CBE, Mayor of the West Midlands


"I am pleased to welcome the first ever qualification in LGBTQ awareness in the workplace. It is important that a West Midlands company has developed this qualification, in response to important, historic moments in the LGBTQ narrative in 2019. With a greater understanding of LGBTQ history, rights and barriers LGBTQ people might face in the workplace, we can start to increase awareness and change outcomes."


Lawrence Barton, Lead Commissioner for LGBT with the West Midlands Combined Authority


"As Festival Director of Birmingham Pride and Lead Commissioner for LGBT with the West Midlands Combined Authority, I welcome the ‘Just Being Me’ national strategy and the Skillsfirst Level 2 Certificate in LGBT Inclusion in the Workplace (RQF) qualification.


LGBT education is key to changing attitudes, welcoming acceptance and ensuring everyone feels valued in living without fear of ridicule, rejection and discrimination. Having a qualification dedicated to raising awareness including LGBT history and culture is pioneering for all workplace learners.  It can only have a positive impact on people’s lives and reduce the risk of discrimination in society whilst maintaining supportive workplace environments for LGBT people.  


I envisage LGBT learning becoming a norm in all learning programmes, with committed staff to champion awareness and diversity for all. I applaud Mark Child and Skillsfirst for their commitment in developing LGBT qualifications that will have a major impact on both current and future generations."


To support the delivery of this qualification, we are offering Train the Trainer Workshops


On completion of this qualification, you may progress into further learning, employment or onto other Skillsfirst qualifications, such as the:



or similar vocationally-based qualifications.


Related Documents:

Skillsfirst Level 2 Certificate in LGBT inclusion in the Workplace (RQF) Handbook


Qualification structure

All 4 modules from Group M must be achieved to gain the qualification.


Guided Learning Hours (GLH) are 105

Total Qualification Time (TQT) is 125


Qualification number

Qualification reference

Qualification review date




Group M - mandatory units

unit no.

mod. no.

Module title

Unit Level

GLH Value



Lesbian, gay, bisexual and trans history and culture





Language, stereotyping and assumptions relating to lesbian, gay, bisexual and trans people





Organisational policies and legislation affecting lesbian, gay, bisexual and trans people in the workplace





Contribute to maintaining a supportive workplace environment for lesbian, gay, bisexual and trans people




To find out more about our registration/certification fees, contact our customer services team on

0121 270 5100 or  email us


Lesbian, Gay, Bisexual and Trans (LGBT)

EEEC2 - Level 2 Certificate in Equality, Diversity and Inclusivity in an Educational Environment (RQF)

LGBTC2 - Skillsfirst Level 2 Certificate in LGBT Inclusion in the Workplace (RQF)

LGBTHC2 - Skillsfirst Level 2 Certificate in LGBT Inclusivity in a Health and Social Care Environment (RQF)

LGBT Workshops