IBA1 – VTCT (Skillsfirst) Level 1 Award in Introduction to Employment in Business Administration (RQF)
Qualification summary
The Level 1 Award in Introduction to Employment in Business Administration (RQF) will provide you with the basic knowledge, skills and understanding in order to work in administrative support in an office. The skills gained will support your development as an:
- administrative assistant
- receptionist or other related roles
This qualification does not require you to have any prior qualifications or levels of previous learning. There is no minimum age requirement for this qualification. This qualification is 100% vocational.
This qualification is ideally suited to learners who are undertaking the work placement element of a Traineeship. Find out more about Traineeships here.
This qualification will also provide you with a foundation to enable progression onto the Intermediate Apprenticeship in Business and Administration or into employment.
Learners who achieve this qualification could also progress onto the:
• Level 2 Diploma in Business Administration (RQF)
• Level 2 Diploma in Customer Service (RQF)
Related Documents:
Qualifications structure
All 9 credits from Group M must be achieved to gain the qualification.
Minimum Guided Learning Hours (GLH) are 48
Total Qualification Time (TQT) is 90
| Qualification number | Qualification reference |
| IBA1 | 601/3047/7 |
Group M – Mandatory units
| RQF unit no. | Skillsfirst unit no. | Unit title | Unit Level | Credit Value | GLH |
| K/601/2446 | BA107 | Make and receive telephone calls | 1 | 3 | 10 |
| L/601/2455 | BA108 | Assist in handling mail | 1 | 2 | 10 |
| Y/601/2460 | BA111 | Use a filing system | 1 | 2 | 13 |
| J/502/4299 | IT112 | Using email | 1 | 2 | 15 |
To find out more, please contact our customer services team on 0121 270 5100 or email us.
