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Terms & Conditions


The use of the Skillsfirst Awards Ltd website, including the use of information, graphics and materials is governed by these terms and conditions (from hereon referred to as terms). 


All references to Skillsfirst, we, us and our contained within these terms from hereon, apply to Skillsfirst Awards Ltd. 


You should ensure that you have appropriate protection against computer viruses or other items of a destructive nature whilst using the internet and that your connection to our site is secure.


By using this site you consent to these terms and conditions.  The terms are a legal agreement between us and can only be modified with Skillsfirst prior written consent.  Skillsfirst reserves the right to change our terms, if they should change in the future, we will update this web page.


Skillsfirst endeavours to ensure that all information on the site is accurate.  All information contained within this website is correct at the time of publication, however it should be noted that it is subject to alteration without notice (this includes dates, prices, publications, policies etc).  Skillsfirst disclaims all such representations and warranties, including warranties about the accuracy, completeness or suitability for any purpose of this website and its contents.


The Skillsfirst website should be used for information purposes, we provide no warranty or assurance about our website, it is not intended to constitute advice in specific situations, you should not rely on our website to make, or refrain from making decisions, or to take, or refrain from taking any action.  Whilst it is unlikely, Skillsfirst is not responsible for any computer related problems, including virus transmission that you may experience as a result of visiting our site (or any links). 


Subject to any responsibilities implied by law and which cannot be excluded, we are not liable for any losses, damages, liabilities, claims and expenses (including, but not limited to legal costs and defence or settlement costs) whatsoever, arising out of, or referable to, material on our website.


Copyright of the material on our website is owned or licensed by Skillsfirst.  You may not modify, reproduce, copy, republish, distribute, display, post or transmit any part of this website without our express permission in writing.  The material on this site may only be reproduced for personal, non-commercial use, or, as otherwise prescribed, under copyright legislation in the United Kingdom.  You may print extracts from the site or any of its pages for your personal internal business use only.


You must not use this website for fraudulent purposes or in connection with any criminal activity.


Owing to the nature of the internet, we cannot guarantee that our website will always be available to you.  Where possible, we will carry out routine maintenance of our site outside normal business operating hours, if this is not possible, we will try our best to minimise the period of disruption and will notify you in advance. 


When accessing parts of our site that require you to enter a password, you must keep any personal login name and password confidential.  You are responsible for any loss or damage resulting from use of your password by any third party.  Skillsfirst reserves the right to terminate your access to password protected areas, if we consider that your use of the site is detrimental to the site or to other users.


You may create a hypertext link to the homepage of our site


You may print and keep a copy of these terms if you wish.


If you do not agree with these terms, you should cease use of the site immediately.


Policies & Procedures

Appeals Policy

Centre & Qualification Withdrawal Policy

Complaints Policy

Customer Service Policy

Equality & Accessibility Policy

Invoicing Policy

GDPR Data Protection Privacy Policy

Malpractice & Maladministration Policy

Reasonable Adjustments & Special Consideration Policy

Recognition of Prior Learning Policy

Sanctions Policy

Skillsfirst Terms & Conditions