GDPR Data Protection Privacy Policy

 

The General Data Protection Regulation (GDPR) is the legal framework which came into effect on 25^th May 2018. Building on previous data protection laws, GDPR gives every business a new set of obligations and every consumer strengthened rights regarding their data. At Skillsfirst we are continuing to make adjustments to our processes to accommodate these changes across the business.

 

Along with the GDPR, as an organisation contributing to a national system of qualifications, Skillsfirst Awards Ltd are required by our regulators to collate and provide comprehensive data. Condition B4 of Ofqual's General Conditions of Recognition and of Qualifications Wales's Standard Conditions of Recognition require awarding organisations to provide any information the regulators seek for the purpose of performing their functions on receipt of written notice.

 

Skillsfirst Awards is committed to protecting the privacy and confidentiality of our customers, learners and any related third party.

 

Recognised centres operate as an 'agent' for Skillsfirst when collecting data.  Therefore, when collecting any data, they are required to:

 

• provide a statement to any person whose data is collected to ensure awareness is raised relating to the sharing of their data with Skillsfirst

• clearly identify themselves and/or the organisation(s) on behalf of which the data is being collected, prior to the collection of any personal data

• refrain from holding any personal data for any purpose other than that which has been stated, which must be relevant and not excessive

• ensure personal data is only used for the expressed purpose for which permission has been provided in advance by the supplier of the data. The learner induction should be used by the centre to explain the importance of sharing information and obtain the learners’ agreement

 

Skillsfirst recognised centres are required to ensure that the personal data and sensitive personal data held, is accurate and up-to-date. Centres should therefore update records on a regular basis (i.e. at least once a quarter), starting from when centre recognition was given and notify us accordingly if:

 

• there is any change or correction to any personal data, or sensitive personal data which was previously disclosed to Skillsfirst

• any personal data, or sensitive personal data relating to a data subject, in respect of whom we also have records, is deleted or archived

• there is any exercise of an 'opt in' or objection to direct marketing

• there is any refusal of processing by a data subject, centres should note that they will be responsible to Skillsfirst for any loss we may suffer, because of their failure to ensure compliance with the Act, or any of the obligations set out in this section
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• By registering with us, you are consenting to Skillsfirst Awards Ltd processing your personal data in accordance with this policy.

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  To view our GDPR Data Protection Privacy Policy click here

   

  Our website may provide links to other websites for your convenience.  As we do not have any control over these, you should review their privacy and cookies policies before providing any of your personal information. Our inclusion of links to other websites does not imply that Skillsfirst guarantees the reliability or endorses the information, contained within.

   

  If we can help or you think we could improve our service to you, we want to hear from you, contact our Customer Services Team on 0121 270 5100 or email us