Skillsfirst Awards aims to ensure that all of its assessments and assessment results are fair, consistent and based on valid judgements. However, it recognises that there may be occasions when a centre or a learner may wish to question a decision made.
To view our Appeals policy click here
If we can help or you think we could improve our service to you, we want to hear from you, contact our customer services team on 0121 270 5100 or email us
