0121 270 5100



End-point Assessment Organisation

End-point Assessment


Malpractice and Maladministration policy


Skillsfirst Assess has a responsibility to ensure that malpractice, non compliance and maladministration is addressed effectively and to publish procedures to apprentices', customers, employers and all of those involved in the end-point assessment.


View our Malpractice and Maladministration policy here


If you have any queries about the contents of the policy or wish to give feedback please contact the Skillsfirst Assess Support Team on 0121 270 5100 or email us


End-point Assessment

Appeals Policy

Cancellation Policy

Complaints Policy

Customer Service Policy

Equality & Accessibility Policy

Invoicing Policy

Reasonable Adjustments and Special Consideration Policy

Malpractice and Maladministration Policy

Sanctions Policy