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End-point Assessment Organisation

End-point Assessment


Appeals policy


Skillsfirst Assess aims to ensure that all of its assessments and assessment results are fair, consistent and based on valid judgements. However, we recognise that there may be occasions when a centre, employer or a learner may wish to appeal against the end-point assessment decision made.


To view our Appeals policy click here


If you have any queries about the contents of the policy or wish to give feedback please contact the Skillsfirst Assess Support Team on 0121 270 5100 or email us


End-point Assessment

Appeals Policy

Cancellation Policy

Complaints Policy

Conflict of Interest Policy

Customer Service Policy

Invoicing Policy

Reasonable Adjustments and Special Consideration Policy

Malpractice and Maladministration Policy

Replacement Certificate Policy